Privacy policy

Privacy Policy

Last updated: June 12, 2023

1. Introduction

Welcome to Solid Plumbing and Gas Inc. We respect your privacy and want to protect your personal information. This Privacy Policy describes how we collect, use, and share personal information of consumer users of this website, https://solidplumbingandgas.ca

By using our Site, you agree to the terms of this Privacy Policy and you expressly consent to the collection, use, and disclosure of your Personal Data in accordance with this Privacy Policy.

2. Information Collection

When you visit our Site, we may collect the following types of information:

Information you provide to us directly: We may collect personal information from you such as your name, email address, property adress and phone number.

Information we collect automatically: We may collect certain information automatically when you visit our Site. This information may include device information, browser type, operating system, and information about your use of the Site.

Cookies and Similar Technologies: We use Google Analytics, Facebook Pixel, and Hotjar Heatmap, which use cookies and similar technologies, to collect and analyze information about use of the Service and report on activities and trends. You can learn more about their practices by going to their respective policies.

3. How We Use Your Information

We use your personal information for various purposes, including:

Improve and optimize the performance of our Site

Provide you with customer service and support

Understand and analyze how you use our Site

Develop new products, services, features, and functionality

Send you emails (only after you provide us with your contact information filling out our contact form)

4. How We Share Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with third-party service providers to help us with our business activities such as email service.

We may also disclose your personal information:

As required by law, such as to comply with a subpoena, or similar legal process.

When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

5. Third-Party Analytics

We use Google Analytics, Facebook Pixel, and Hotjar Heatmap to help measure how users interact with our Site content. These tools use cookies to collect information and generate reports on usage statistics without personally identifying individual visitors.

6. Your Choices

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: solidplumbing.gas@gmail.com

This Privacy Policy does not apply to the practices of third parties that we do not own or control.

By using our Site, you agree that you are responsible for maintaining the confidentiality of your personal data and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Please note that the content of this page can change without prior notice.

This Privacy Policy was last updated on the date indicated above. Your continued use of the Service after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.